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Shopping Guide

Shopping Flow


Register account and you can place the order.


FAQ

Q: How to place the order?

A: You can have a look the product on our offical website. If you want to buy satisfied goods, you can directly place the order on the website. You can also contact our customer service to order.


Q: I am interesting in your products through the website, but I rarely surf the Internet. So can you send some pictures and introduce to me ?

A: We will send aperiodically products information to our members by email. It is very convenient for you to register and become a member on our website.


Q: Could you tell me why I'm here shopping?

A: We are a site with a long experience in retail sales experience;

We will give you high-quality goods and more favorable prices;

Multiple terms of payment and fast national delivery;

Humanized return and replace goods;

Considerate membership point plan;

All products are normally packed in the factory.


Q: I like your goods very much and have bought a lot, but some goods why have been out of stock? Will you not be able to book it?

A: Due to the large amount of customer purchase, the goods may be out of stock at any time. You can book the goods through the "Arrival Notice" on the website or directly contact our customer service to make a booking order.


Q: Can all products be purchased on the website?

A: The goods which you can find on the website are available for purchase, but they have to be stocked in the warehouse. We need to confirm with you. Some saleable products also can make a a booking order through our website. After the arrival of the goods, we will immediately by phone or E-mail way inform you to purchase.


Q: Why do you want to register a member?

A: Only members can order online and enjoy favorable prices.

Only members can login the "membership center" and use more shopping functions to manage your own information.

Only members can leave messages for other friends on the website.

Only members are likely to receive gifts.


Q: How to retrive password if you forget password?

A: In order to protect the interests of customers, we cannot know your password. When you forget the password, please login the registration page, click on "Forget password" and the system automatically sends your password to your email, and you can login the "membership center" to change password to ensure your interest.


Q: What is membership point? What can I do with points?

A: Membership point only reflects how much you have focused and supported us. Membership points are generated by purchasing goods. For customers with higher points, we will reward customers with certain incentives such as redeem points for goods, deducting price, free goods and purchase goods with more favorable prices.