CONTACT US
Thank you for choosing VStarcam. We’d love to hear from you. Whether you have a question about features, pricing, or technical support, our team is ready to help.
Contact form
Have a question? We'd love to hear from you. Fill out the form and our team will be in touch shortly.
Customer Support & Online Tools
For the fastest resolution, please select the most relevant channel for your inquiry. We aim to respond to all emails within 24 hours on weekdays.
- Customer Service: help@vstarcam.com (For order status, after-sales, and technical support)
- Business & Operations: mall@vstarcam.com (For partnerships and corporate inquiries)
- Online Help Center: vstarcam.com/support
- Order Tracking: Track your package here
Phone & Instant Messaging
Need to speak with us? Our experts are available during the following hours:
- Service Hotline: +86 400-602-9990
- Maintenance Dept: +86 0755-2673-6182 (Ext. 585)
- Customer QQ: 400-621-7868
Working Hours: Mon–Fri, 9:00 AM – 6:00 PM (GMT+8)
Maintenance & Repair Center
Attn: Maintenance Department
Address: 1st Floor, G Building, Jiangxia Tech Park, Luozu Community, Shiyan, Bao’an District, Shenzhen, China.
Zip Code: 518055
