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Customer Support &
Online Tools

For fastest support, choose the right channel for your query. We reply to all emails within 24 hours on business days.

Customer Support & Online Tools: help@vstarcam.com
(For order status, after-sales, and technical support)

Business & Operations: mall@vstarcam.com (For partnerships and corporate inquiries)

Online Help Center: vstarcam.com/support

Order Tracking: Track your package here

Phone & Instant
Messaging

Need to speak with us? Our experts are available during the following hours:

Service Hotline:
+86 400-602-9990

Maintenance Dept:
+86 0755-2673-6182 (Ext. 585)

Customer QQ:
400-621-7868

Working Hours:
Mon-Fri, 9:00 AM - 6:00 PM (GMT+8)

Maintenance &
Repair Center

For fastest support, choose the right channel for your query. We reply to all emails within 24 hours on business days.

Attn:
Maintenance Department

Address:
1st Floor, G Building, Jiangxia Tech Park, Luozu Community, Shiyan, Bao'an District, Shenzhen, China.

Zip Code:
518055